Please enter your zip code
Is your delivery time satisfactory? Yes No
During the past three months, how many times have you called our customer service department? Never 1-2 times 3-5 Times 6 times or more
What was the purpose of your call? Report delivery problem Cancel delivery Make a payment Vacation Stop
How would you rate the representative who handled your call? Poor Average Above Average Excellent
How would you rate your overall experience with our customer service department? Poor Average Above Average Excellent
How would you rate your overall delivery service? Poor Average Above Average Excellent
How long have you been a subscriber? Less than 6 months 6 months to 1 year 1 to 5 years More than 5 years
Based on customer service and delivery, what is the likelihood you will still be subscribing to The Post and Courier six months from now? Unlikely Undecided Likely Very Likely
How often did you use the Internet to access online services to The Post and Courier during the last three months? This is the first time 2-5 times 6 times or more
